Banking Industry is a rapidly evolving industry. Today, each and every transaction is recorded via some kind of technology. The services and the types of banking have become varied. Service is the key here. The quicker and 100% accurate service will, obviously, transform into revenue. Sophisticated technology and software play a vital role in meeting performance requirements. If there is technology and software dependency, then testing automatically follows.  

Core Banking – All the branches of a Bank are connected to each other making the Customer the Bank’s customer and not only the Customer of the Branch where he has an account. Today, the individual Customer can avail variety of services by visiting the ATM.

 
Retail Banking – services intertwine with core banking services. Retail banking includes add-on services like DEMAT, wealth management, personal loans, car loans etc.

Corporate Banking - As the name itself suggests are banking services offered to Companies, Governments etc. It includes complex services like foreign exchange, help in equity and bond issues etc. Expertise in Capital markets, funding of expansion plans or any other complex financial activities all come under Corporate Banking.

Net Banking – Internet Banking is one of the most commonly utilized modes of transacting business. Customers can view account details, request some services, pay bills, transfer money etc. through the service of Internet Banking.

Challenges in Testing Of Banking Services –

• With real-time access, the Account should have updated figures every second
• Quick access and control to the Account by the Account holder
• Secured access to the Account should be available from anywhere
• High quality of security for all transactions
• Handle the ever increasing volume of customers and portfolio of products
• High degree of Customization means that every unit of software has to be tested through and through as failure or defects have financial implications
• All aspects of testing like Functional , Regression, Performance, User Testing has to carried out in a detailed and comprehensive manner

Performance Sight has a suite of products and services to offer to overcome this challenge –